:root{--bg:#f5f6fa;--card:#fff;--fg:#151729;--muted:#6b7089;--line:#e4e6ef;--soft:#eff1f7;--accent:#5b4bff;--accent-soft:#ecebff;--green:#14a35a;--red:#e5484d;--amber:#d98b06;--radius:12px;--shadow:0 1px 2px rgba(20,22,40,.05)}
@media (prefers-color-scheme:dark){:root{--bg:#0d0e17;--card:#161827;--fg:#eceefa;--muted:#9195b0;--line:#272a3f;--soft:#1f2235;--accent-soft:#2a2650}}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--fg);font:14px/1.45 Inter,system-ui,-apple-system,"Segoe UI",sans-serif}
a{color:var(--accent);text-decoration:none}
h1{font-size:22px;margin:4px 0 16px}h2{margin:0;font-size:18px}h3{font-size:14px;margin:0 0 10px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}
.hidden{display:none!important}
.muted{color:var(--muted)}.small{font-size:12px}.center{text-align:center}
input,select,textarea{font:inherit;color:var(--fg);background:var(--card);border:1px solid var(--line);border-radius:8px;padding:8px 10px;width:100%;min-width:0}
textarea{resize:vertical}
input:focus,select:focus,textarea:focus{outline:2px solid var(--accent-soft);border-color:var(--accent)}
fieldset{border:0;padding:0;margin:0;display:grid;gap:12px}
label{display:grid;gap:4px;font-size:13px;font-weight:500}
label small{color:var(--muted);font-weight:400}
label.check{display:flex;align-items:center;gap:8px;font-weight:400}label.check input{width:auto}
.btn{font:inherit;font-weight:500;border:1px solid var(--line);background:var(--card);color:var(--fg);border-radius:8px;padding:8px 14px;cursor:pointer;white-space:nowrap;display:inline-flex;align-items:center;justify-content:center;gap:6px}
.btn:hover{background:var(--soft)}
.btn:disabled{opacity:.5;cursor:default}
.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}
.btn.call{background:var(--green);border-color:var(--green);color:#fff}
.btn.danger{color:var(--red)}
.btn.link{border:0;background:none;color:var(--muted)}
.btn.small{padding:4px 10px;font-size:12px}.btn.tiny{padding:1px 8px;font-size:11px}
.btn.block{width:100%}
.btn.icon{padding:6px 10px}
.row{display:flex;gap:8px;align-items:center}.row.wrap{flex-wrap:wrap}.between{justify-content:space-between}.grow{flex:1;min-width:0}
.stack{display:grid;gap:12px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:18px;margin-bottom:16px;box-shadow:var(--shadow)}
.card.flush{padding:0;overflow:auto}
.pad{padding:12px}
.empty{padding:32px;text-align:center;color:var(--muted);display:grid;gap:12px;justify-items:center}
.empty.err,.form-err{color:var(--red)}
.form-err{margin:0;min-height:1em;font-size:13px}
.loading{padding:32px;color:var(--muted)}
.badge{background:var(--red);color:#fff;font-size:11px;border-radius:999px;padding:0 6px;font-weight:600;line-height:18px;min-width:18px;text-align:center}
.list{list-style:none;margin:0;padding:0}
.list li{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;border-bottom:1px solid var(--line)}
.list li:last-child{border-bottom:0}
.list li.active{background:var(--accent-soft)}
.list li a{color:inherit}
.ellipsis{display:block;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;max-width:180px}
.avatar{display:inline-grid;place-items:center;width:32px;height:32px;border-radius:50%;background:var(--accent-soft);color:var(--accent);font-weight:700;font-size:12px;flex:none}
.avatar.sm{width:28px;height:28px;font-size:11px}.avatar.lg{width:52px;height:52px;font-size:18px}
.pill{padding:6px 14px;border-radius:999px;color:var(--muted);background:var(--card);border:1px solid var(--line);margin-bottom:12px}
.pill.active{background:var(--fg);color:var(--bg);border-color:var(--fg)}
.chip{font-size:10px;font-weight:600;padding:2px 6px;border-radius:4px;background:var(--soft);color:var(--muted)}
.chips{display:flex;gap:4px}
.status-tag{font-size:11px;padding:2px 8px;border-radius:999px;background:var(--soft);color:var(--muted);text-transform:capitalize}
.status-tag.answered{background:#e3f6ec;color:var(--green)}.status-tag.missed,.status-tag.failed,.status-tag.rejected{background:#fde8e8;color:var(--red)}
@media (prefers-color-scheme:dark){.status-tag.answered{background:#123224}.status-tag.missed,.status-tag.failed,.status-tag.rejected{background:#3a1619}}
.ci{font-weight:700}.ci.in{color:var(--green)}.ci.out{color:var(--accent)}.ci.miss{color:var(--red)}

/* auth */
.auth{display:grid;grid-template-columns:1fr 1fr;min-height:100vh}
.auth-side{background:linear-gradient(140deg,#5b4bff,#8a3ffc);color:#fff;padding:56px;display:flex;flex-direction:column;justify-content:center}
.auth-side h1{font-size:34px;line-height:1.15;margin:24px 0}
.ticks{list-style:none;padding:0;display:grid;gap:10px;opacity:.95}.ticks li:before{content:"✓  "}
.auth-main{display:grid;place-items:center;padding:24px 16px}
.auth-card{width:100%;max-width:440px;display:grid;gap:12px;padding:28px}
.demo-note{font-size:12px;color:var(--muted);text-align:center;margin:0;background:var(--soft);padding:8px;border-radius:8px}
.brand{font-weight:800;font-size:18px;letter-spacing:-.4px}.brand span{color:var(--accent)}
.brand.big{font-size:26px}.auth-side .brand span{color:#d7d2ff}
@media (max-width:860px){.auth{grid-template-columns:1fr}.auth-side{padding:32px 20px}.auth-side h1{font-size:24px}}

/* shell */
.shell{display:grid;grid-template-columns:220px 1fr;min-height:100vh}
.sidebar{background:var(--card);border-right:1px solid var(--line);padding:18px 12px;display:flex;flex-direction:column;gap:18px;position:sticky;top:0;height:100vh}
.sidebar .brand{padding:0 10px}
.nav{display:grid;gap:2px}
.nav a{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:8px;color:var(--fg);font-weight:500}
.nav a i{font-style:normal;width:18px;text-align:center;color:var(--muted)}
.nav a .badge{margin-left:auto}
.nav a:hover{background:var(--soft)}
.nav a.active{background:var(--accent-soft);color:var(--accent)}.nav a.active i{color:var(--accent)}
.admin-link{margin-top:12px;border-top:1px solid var(--line)}
.content{min-width:0}
.topbar{display:flex;flex-wrap:wrap;align-items:center;gap:14px;padding:10px 24px;border-bottom:1px solid var(--line);background:var(--card);position:sticky;top:0;z-index:5}
.company{display:flex;align-items:center;gap:8px}.company select{width:auto}
.role-chip{font-size:11px;text-transform:capitalize;background:var(--soft);padding:2px 8px;border-radius:999px;color:var(--muted)}
.phone-status{margin-left:auto;display:flex;align-items:center;gap:6px;font-size:13px;font-weight:500}
.phone-status i{width:9px;height:9px;border-radius:50%;background:var(--muted)}
.phone-status.available i{background:var(--green);box-shadow:0 0 0 3px #14a35a33}
.phone-status.connecting i{background:var(--amber)}
.phone-status.dnd i,.phone-status.mic_denied i,.phone-status.error i,.phone-status.disconnected i{background:var(--red)}
#availability{width:auto;font-size:13px;padding:5px 8px}
.user{display:flex;align-items:center;gap:6px}
.banner{flex-basis:100%;padding:8px 12px;border-radius:8px;font-size:13px}.banner.err{background:#fde8e8;color:var(--red)}
.menu-btn{display:none}
main{padding:20px 24px;max-width:1280px}
@media (max-width:900px){
  .shell{grid-template-columns:1fr}
  .sidebar{position:fixed;left:0;top:0;z-index:30;width:240px;transform:translateX(-100%);transition:transform .2s}
  .sidebar.open{transform:none;box-shadow:0 0 40px rgba(0,0,0,.3)}
  .menu-btn{display:inline-flex}
  .topbar{padding:10px 16px;gap:8px}
  main{padding:16px}
  .hide-sm{display:none}
  .grid2{grid-template-columns:1fr}
}

/* dashboard */
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px}
.stat{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:16px;color:var(--fg);display:grid}
.stat b{font-size:28px}.stat span{color:var(--muted);font-size:13px}
.grid-dash{display:grid;grid-template-columns:1fr 1fr;gap:16px}.grid-dash .card h3:not(:first-child){margin-top:20px}
.demo-box{margin:14px 0;padding:12px;border:1px dashed var(--line);border-radius:8px;display:grid;gap:8px;font-size:13px}
.line-select{width:auto;min-width:150px}
.activity li{font-size:13px}
@media (max-width:900px){.stats{grid-template-columns:1fr 1fr}.grid-dash{grid-template-columns:1fr}}

/* phone */
.phone-grid{display:grid;grid-template-columns:340px 1fr;gap:16px;align-items:start}
.dialer{display:grid;gap:10px}.dialer .line-select{max-width:none;width:100%}
.small-label{font-size:12px}
.dial-display{font-size:26px;text-align:center;border:0;border-bottom:1px solid var(--line);border-radius:0;padding:10px}
.dial-display:focus{outline:0}
.dial-contact{text-align:center;font-size:13px}
.keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.keypad button{font:600 22px system-ui;border:0;background:var(--soft);color:var(--fg);padding:12px 0;border-radius:14px;cursor:pointer}
.keypad button:hover{background:var(--accent-soft)}
.keypad button small{display:block;font-size:9px;letter-spacing:2px;color:var(--muted);font-weight:500}
.keypad.compact{margin-top:12px}.keypad.compact button{padding:6px 0;font-size:16px}
@media (max-width:900px){.phone-grid{grid-template-columns:1fr}}

/* call overlay */
.call-ui{position:fixed;right:24px;bottom:24px;z-index:50}
.call-card{width:300px;background:#151729;color:#fff;border-radius:20px;padding:22px;text-align:center;box-shadow:0 20px 60px rgba(0,0,0,.35)}
.call-ui[data-state=ringing][data-dir=inbound] .call-card{animation:pulse 1.4s infinite}
@keyframes pulse{50%{box-shadow:0 0 0 10px rgba(91,75,255,.25),0 20px 60px rgba(0,0,0,.35)}}
.call-state{font-size:12px;text-transform:uppercase;letter-spacing:.08em;opacity:.7}
.call-name{font-size:20px;font-weight:700;margin-top:6px}
.call-number{opacity:.8}.call-line{font-size:12px;margin-top:4px;color:#9fa3c0}
.call-timer{font-variant-numeric:tabular-nums;margin-top:8px;font-size:18px}
.call-buttons{display:flex;gap:8px;justify-content:center;margin-top:16px}
.cbtn{flex:1;border:0;border-radius:12px;padding:10px 6px;font:600 13px system-ui;background:#2a2d45;color:#fff;cursor:pointer}
.cbtn.on{background:var(--accent)}
.cbtn.answer{background:var(--green)}.cbtn.decline{background:var(--red)}
.call-ui .ringing-only,.call-ui .active-only{display:none}
.call-ui[data-dir=inbound][data-state=ringing] .ringing-only{display:flex}
.call-ui:not([data-state=ringing][data-dir=inbound]):not([data-state=ended]) .active-only{display:flex}
.call-card .keypad button{background:#2a2d45;color:#fff}
@media (max-width:600px){.call-ui{left:16px;right:16px;bottom:16px}.call-card{width:auto}}

/* messages */
.msg-layout{display:grid;grid-template-columns:320px 1fr;gap:16px;height:calc(100vh - 110px)}
.threads{display:flex;flex-direction:column;padding:12px;overflow:hidden;margin:0}
.threads .list{overflow:auto;margin-top:10px}
.threads .list li{cursor:pointer;border-radius:8px;border:0;justify-content:flex-start}
.threads .right{display:grid;justify-items:end;gap:2px}
.chat{display:flex;flex-direction:column;padding:0;overflow:hidden;margin:0}
.chat-head{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px;border-bottom:1px solid var(--line)}
.chat-head select{width:auto}
.chat-body{flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:6px}
.bubble{max-width:72%;padding:8px 12px;border-radius:16px;background:var(--soft);white-space:pre-wrap;word-wrap:break-word;align-self:flex-start}
.bubble.out{align-self:flex-end;background:var(--accent);color:#fff}
.bubble small{display:block;font-size:10px;opacity:.7;margin-top:2px}
.mstatus.failed{color:#ffd0d0;font-weight:700}
.chat-input{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line)}
.new-msg{padding:20px;display:grid;gap:12px;max-width:520px}
@media (max-width:900px){.msg-layout{grid-template-columns:1fr;height:auto}.threads{max-height:40vh}.chat{min-height:60vh}}

/* tables */
.table{width:100%;border-collapse:collapse}
.table th{text-align:left;font-size:12px;color:var(--muted);font-weight:500;padding:10px 12px;border-bottom:1px solid var(--line);white-space:nowrap}
.table td{padding:10px 12px;border-bottom:1px solid var(--line);vertical-align:middle}
.table tr:last-child td{border-bottom:0}
.table select{width:auto;max-width:180px;padding:5px 8px}
.table input.note{border-color:transparent;background:transparent;padding:4px 6px;min-width:120px}
.table input.note:hover,.table input.note:focus{border-color:var(--line);background:var(--card)}

/* contacts / split */
.split{display:grid;grid-template-columns:320px 1fr;gap:16px;align-items:start}
.kv{display:grid;grid-template-columns:110px 1fr;gap:10px;margin:20px 0}
.kv dt{color:var(--muted)}.kv dd{margin:0;display:flex;gap:6px;align-items:center;flex-wrap:wrap}
@media (max-width:900px){.split{grid-template-columns:1fr}}

/* numbers */
.search-form{display:grid;grid-template-columns:repeat(4,1fr) auto;gap:12px;align-items:end}
.num-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:12px}
.num-card{display:grid;gap:6px;margin:0}.num-card b{font-size:17px}
.price{font-size:20px;font-weight:700}.price small{font-size:12px;color:var(--muted);font-weight:400}
.switch{position:relative;display:inline-block;width:36px;height:20px}.switch input{opacity:0;width:0;height:0}
.switch span{position:absolute;inset:0;background:var(--line);border-radius:20px;cursor:pointer;transition:.2s}
.switch span:before{content:"";position:absolute;width:16px;height:16px;left:2px;top:2px;background:#fff;border-radius:50%;transition:.2s}
.switch input:checked+span{background:var(--green)}.switch input:checked+span:before{transform:translateX(16px)}
.steps{display:flex;align-items:center;gap:4px}.steps i{width:10px;height:10px;border-radius:50%;background:var(--line)}.steps i.on{background:var(--accent)}.steps small{margin-left:6px;text-transform:capitalize;color:var(--muted)}
@media (max-width:900px){.search-form{grid-template-columns:1fr 1fr}}

/* team / settings */
.presence{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--green);margin-right:6px}.presence.dnd{background:var(--red)}
.hours{display:grid;gap:8px}
.hrow{display:grid;grid-template-columns:110px 80px 120px 24px 120px;gap:8px;align-items:center}
@media (max-width:600px){.hrow{grid-template-columns:1fr 1fr}.hrow>span:nth-child(4){display:none}}
.soon-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:10px}
.soon{border:1px dashed var(--line);border-radius:10px;padding:14px;font-weight:600;display:grid;gap:2px}.soon small{color:var(--muted);font-weight:400}

/* toasts */
#toasts{position:fixed;top:16px;left:50%;transform:translateX(-50%);display:grid;gap:8px;z-index:60}
.toast{background:var(--fg);color:var(--bg);padding:10px 16px;border-radius:10px;font-size:13px;box-shadow:0 8px 24px rgba(0,0,0,.2);max-width:90vw}
.toast.err{background:var(--red);color:#fff}.toast.ok{background:var(--green);color:#fff}

/* home */
.home{max-width:1120px;margin:0 auto;padding:0 20px}
.home-nav{display:flex;justify-content:space-between;align-items:center;padding:20px 0}
.home-nav nav{display:flex;gap:20px;align-items:center}.home-nav nav a:not(.btn){color:var(--fg)}
.hero{display:grid;grid-template-columns:1.2fr 1fr;gap:48px;align-items:center;padding:64px 0}
.eyebrow{display:inline-block;background:var(--accent-soft);color:var(--accent);font-weight:600;font-size:12px;padding:4px 10px;border-radius:999px}
.hero h1{font-size:46px;line-height:1.08;letter-spacing:-1px;margin:16px 0}
.hero p{font-size:18px;color:var(--muted);margin:0 0 24px}
.btn.lg{padding:12px 22px;font-size:15px}
.hero-card{display:grid;place-items:center;background:linear-gradient(140deg,#5b4bff,#8a3ffc);border-radius:24px;padding:48px 24px}
.call-card.demo{animation:pulse 1.6s infinite}.call-card.demo .cbtn{text-align:center}
.features{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;padding:32px 0}
.feature{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:22px}
.feature i{font-style:normal;display:inline-grid;place-items:center;width:40px;height:40px;border-radius:10px;background:var(--accent-soft);color:var(--accent);font-size:18px}
.feature h3{text-transform:none;letter-spacing:0;color:var(--fg);font-size:16px;margin:14px 0 6px}.feature p{margin:0;color:var(--muted)}
.how{padding:48px 0;text-align:center}.how h2{font-size:28px;margin-bottom:24px}
.how ol{list-style:none;padding:0;display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.how li{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:20px;display:grid;gap:8px;font-weight:500}
.how li b{display:inline-grid;place-items:center;width:32px;height:32px;margin:auto;border-radius:50%;background:var(--accent);color:#fff}
.home-foot{display:flex;justify-content:space-between;padding:24px 0;border-top:1px solid var(--line);color:var(--muted)}
.otp-input{font-size:28px;letter-spacing:12px;text-align:center;font-variant-numeric:tabular-nums}
.shell .brand{cursor:pointer}
@media (max-width:860px){.hero{grid-template-columns:1fr;padding:32px 0;gap:28px}.hero h1{font-size:32px}.features{grid-template-columns:1fr}.how ol{grid-template-columns:1fr 1fr}.home-nav nav a:not(.btn){display:none}}

/* number purchase flow */
.steps-bar{list-style:none;display:flex;gap:8px;padding:0;margin:0 0 16px;flex-wrap:wrap}
.steps-bar li{display:flex;align-items:center;gap:8px;color:var(--muted);font-weight:500;padding:6px 12px 6px 6px;border-radius:999px;background:var(--card);border:1px solid var(--line)}
.steps-bar li b{display:inline-grid;place-items:center;width:24px;height:24px;border-radius:50%;background:var(--soft);font-size:12px}
.steps-bar li.on{color:var(--fg);border-color:var(--accent)}.steps-bar li.on b{background:var(--accent);color:#fff}
.steps-bar li.done b{background:var(--green);color:#fff}
.checkout{display:grid;grid-template-columns:1.2fr 1fr;gap:16px;align-items:start}
.big-num{font-size:34px;font-weight:800;letter-spacing:-.5px;margin:4px 0}
.hold{background:var(--accent-soft);color:var(--accent);padding:8px 12px;border-radius:8px;display:inline-block;font-variant-numeric:tabular-nums}
.ticks-list{padding-left:0;list-style:none;display:grid;gap:6px}.ticks-list li:before{content:"✓ ";color:var(--green);font-weight:700}
.summary{display:grid;gap:10px}
.summary .line{display:flex;justify-content:space-between;gap:12px}
.summary .total{border-top:1px solid var(--line);padding-top:10px;font-weight:700;font-size:16px}
.pay-box{border:1px dashed var(--line);border-radius:10px;padding:12px;display:grid;gap:4px}.pay-box p{margin:0}
.center-card{text-align:center;display:grid;justify-items:center;gap:8px;padding:40px 20px}
.center-row{justify-content:center}
.success-mark{width:56px;height:56px;border-radius:50%;background:var(--green);color:#fff;display:grid;place-items:center;font-size:28px;font-weight:700}
.success-mark.err{background:var(--red)}
.spinner{width:40px;height:40px;border:4px solid var(--soft);border-top-color:var(--accent);border-radius:50%;animation:spin 1s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}
@media (max-width:900px){.checkout{grid-template-columns:1fr}}